Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website, services, or affiliated divisions:

• Personal identification information: name, address, phone number, email address, and date of birth
• Account or service information: service requests, account history, scheduling details, and communication preferences
• Financial information: payment details, invoices, and transaction records
• Technical information: IP address, browser type, device identifiers, operating system, and usage data
• Travel or booking information: booking details and itinerary support related to EKW Travel services
• Nonprofit engagement information: participation, donations, and communications related to EKW Foundation programs

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and manage services across EKW divisions
• Process payments and maintain accurate records
• Communicate with you regarding services, updates, or support
• Improve our operations, systems, and user experience
• Comply with legal, regulatory, and contractual obligations
• Support nonprofit and community-based initiatives

By using our website or submitting information to EKW Services, Inc., you acknowledge that you have read and understand this Privacy Policy.

3. Messaging Consent & Communication Terms

By providing your phone number to EKW Services, Inc. or any affiliated division, you consent to receive calls, text messages, and other communications related to your services, appointments, updates, or account activity.

This may include:

• Recurring messages (frequency varies by service)
• Automated or non-automated communications
• Service alerts, reminders, confirmations, and updates

You may opt out at any time by replying STOP, UNSUBSCRIBE, or CANCEL. For assistance, reply HELP.

Message and data rates may apply depending on your mobile carrier.

4. How We Share Information

We may share your information only as necessary:

• With trusted service providers who support our operations
• Within the EKW family of companies to fulfill service requests
• With legal or regulatory authorities when required by law
• With your consent for specific services

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to improve website functionality, analyze usage, and enhance user experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, accounting, and regulatory obligations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Secure data storage
• Access controls
• Encryption where appropriate
• System monitoring

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of certain communications
• Request a copy of your data

Additional rights may apply depending on your state of residence.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verified parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us